Article 44 of Law 7/1996 of 15 January, on Retail Trade Management, gives you the right to revoke the requested order within seven days of receiving it. If for any reason you wish to revoke your order, you must notify us to Fax No. 872 00 59 94 or by email to info@billoy.com. The products must always be returned at the customer’s expense, in perfect condition and in their original packaging, only in this way we can refund the amount paid.

European legislation promotes the resolution by means of the arbitration of litigations in matter of electronic commerce. Learn more at https://webgate.ec.europa.eu/odr/main/?event=main.home.show

The database containing the personal data provided by the client in the forms that may exist on the website, complies with the current regulations established in Organic Law 15/1999, of December 13, on the Protection of Data of Character Personnel and other legislation that develops it and informs the customer that the aforementioned data will be included in the file for automated processing giving the customer consent by accepting these conditions.

The client who enters their personal data in the different forms is entitled to exercise their rights of access and rectification through their customer account of this website. We are committed to absolute respect and confidentiality in the collection and processing of these data. If the customer wishes to cancel them definitively, they can request it by any means at billoy.com

Alfonso García de Leániz Caprile ensures the absolute confidentiality and privacy of the personal data collected and therefore security measures have been taken to prevent alteration, loss, treatment or unauthorized access and thus guarantee its integrity and security, especially provided for in Royal Decree 1720/2007 of December 21, which approves the Regulations implementing Organic Law 15/1999 of December 13 on the Protection of Personal Data.

Alfonso García de Leániz Caprile will not share, sell, or provide third parties with this data, unless judicially required, and will not be responsible in any case for incidents that may arise from an attack or unauthorized access to the systems due to a lack of customer diligence regarding the guarding and custody of their access keys or their own personal data.

Credit card data is collected directly by the bank branch that makes the payment, and therefore Alfonso García de Leániz Caprile neither handles nor stores them.

The customer is responsible for the veracity of their data, committing not to enter false data and to proceed to modify them if necessary.